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You will pick up your dress the night before your photoshoot and return it before noon on the day after. Let's say your rental is scheduled on a Friday. Your pick up would be on Thursday between 6 and 8pm, and you can return the dress up until Saturday at noon (12PM) without an additional charge. If you book a stylist to come with you for your photoshoot, the dress will be delivered to you at the agreed-upon time.

The address of where to pick up the dress will be given in the email of confirmation of booking

We do not Rent the dresses for events or special occasions, due to the high rick of damage. we apologize.

As long as you need it, for the day you book.

Kelly nb rental services covers the dry cleaning fee of the gowns between wears.

The only time you could be charged extra is if the dress is returned in a SEVERELY stained condition, at which point an additional fee for double dry cleaning will be applied. Any non-removable staining (wine, coffee, paint etc.) will be considered damage. (deposit would not be refundable)

Unfortunately, the rental price is non-refundable. If your photoshoot gets rescheduled because of the weather or other reasons, please notify us at least 48 hrs in advance and we will gladly move your rental to a different day.